Our customers love to tell us how ProActive Fluid Power has solved their problems faster and more reliably than our competitors. Our team of highly-trained specialists are available to troubleshoot and suggest solutions based on our years of expertise with the leading brands of hydraulic equipment. If you’d like to provide your own kudos, comments or suggestions, go to our Customer Feedback page and let us know what’s on your mind.
Just a little note to say, “Thank you!” for all of your help that you gave us! We truly appreciate your expertise, professionalism and expediting of our job so that we could get our truck back on the road. We appreciate it more than words can ever say!
Thank you and all your staff. It is refreshing to deal with a supplier that obviously understands “Customer Service”.
We only use you for our outsourced Vickers parts even though we are a factory authorized Eaton/Vickers dealer. In most cases, our customers refuse to wait 12 weeks for parts. So in other words, you are the best.
It’s been great working with all your employees. I checked the Better Business Bureau out before I sent you my transmission, and if I knew how to contact them I would report a fantastic grade of A+ to them for your business. It is scary to trust an outfit these days so far away, but your company was great!
Thank you so much for all your help. You guys are my hydraulic pump “go to” from now on.
You guys have excellent customer service! Over the years, I have worked with Jack, Rebecca and Bonnie…all are so knowledgeable! Love your company – it’s obvious your customers are number one!
Thank you for rushing my order through, and working so hard to have it delivered on time last Saturday morning. What was the most shocking is that you were over $645.00 cheaper than five other companies who could not get it shipped until the following Monday. The pump was even built with the correct port positions that you suggested based on the pictures although the tag said otherwise. It is quiet, color matched and is working like a champ!
Thank you so much for taking the time to talk to me over the last few days. I originally tried several other hydraulic companies who instantly brushed me off because I did not know enough about my product or how it was being used. After our first of many conversations, I told my wife how thankful I was to finally find someone who actually cared and truly tried to help me with my hydraulic pump. Although my eventual order was small, please know that my tip would have been huge if this transaction were in a restaurant or from a delivery service.
I would like to express my sincerest form of gratitude to all involved with my recent purchase. It has been many years since I have dealt with any organization that has handled their customers with the level of service that you have provided. You should know that from the beginning to the end of my dealings with your company, you have exceeded every expectation I had. First, the pump I received fit perfectly, operated and performed better than the original unit that it replaced. Secondly, it had a custom printed tag that had all the information needed regarding the model code and contact information and lastly, the green color matched my tractor perfectly. The provided installation, operation and overhaul manuals were icing on the cake! Your level of professionalism, knowledge and responsiveness must have taken many years to achieve.
“Hello Bonnie, please let the Pro-Active team know that I am very happy with the high standard of service that I have received. I will sing your praises to my friends.”